Field Service Automation

Onspot Field Service Automation

Fierce competition calls for powerful differentiators. OnSpot Fleet Support is a resource that keeps you ahead at grassroots level – Field Service. Once put into action, OnSpot will enable you to proactively monitor and manage field level operations. The results – Superior Service and Satisfied Customers.

The OnSpot Fleet Support Advantage :

  • Reinforce your presence and visibility in the market
  • Scale your productivity dramatically by accelerating the momentum at field level
  • Make your workforce more responsive to users
  • Improve resolution times, greater call reporting completeness
  • Align and synchronize field service reps
  • Eliminate manual procedures like support job forms

The OnSpot Fleet Support Solution :

The field service force, through OnSpot application on their mobiles, gets constant and up-to-date information about their service requests. The application allows streamlining and improvement of field service activities through :

 

  • Allocation of jobs to the nearest support executive
  • Instant access to the Proposed Journey Plan on the mobile
  • Instant tracking of your support workforce anytime anywhere
  • Accurately and timely updating the status of your service requests and synchronizing with the server instantly
  • Constant measuring and monitoring the attendance and visits of your workforce
  • Eliminating the need of "checking in" before moving ahead to next job request
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Health Care

  • Instant access to the Proposed Journey Plan on the mobile
  • Constant measuring and monitoring the attendance and visits of your workforce

Food & Beverage

  • Accurately and timely capture the orders from retailers and pass it on to distributors
  • Shorten sales cycle, achieve better call reporting completeness, reduce operational

FMCG

  • Instant access to the Proposed Journey Plan on the mobile
  • Constant measuring and monitoring the attendance and visits of your workforce
Industries